Below you will find a list of handy links. Feel free to
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email to the webmaster.
Your financial security
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ATOL, which is part of the CAA, protects you from losing your money or being stranded abroad. It does this by carrying out checks on the tour operators and travel organisers it licenses, and requiring them to make contributions to the Air Travel Trust guarantee scheme.
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The Travel Compensation Fund is Australia's primary means of providing compensation to eligible travellers who suffer loss as a result of the financial collapse of a participating travel agency business.
In order to ensure that, as far as practicable, consumers who pay money to travel agents for travel services receive the appropriate service (or else a refund), the Travel Compensation Fund monitors the financial health of licensed travel agents to ensure that only persons who have sufficient financial resources to trade as a travel agent are TCF participants.
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Formed in 1950 by 22 leading travel companies, ABTA - The Travel Association - now represents over 5,500 travel agencies and 900 tour operations, throughout the British Isles. Our Members range from small, specialist tour operators and independent travel agencies through to publicly-listed companies and household names; from call centres to internet booking services to high street shops. All of them carry the ABTA logo, which means choice, value, and high levels of service.
ABTA’s main aims are to maintain high standards of trading practice for the benefit of its Members, the travel industry at large, and the consumers that they serve, and to create as favourable a business climate as possible for its Members.
The amalgamation of ABTA and the Federation of Tour Operators (FTO) on 1 July 2008 has created a still more powerful and authoritative voice for the travel industry.
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International Air Transport Association
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Council of Australian Tour Operators
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To be truly representative of the travel agents of Australia. To promote travel and tourism and enhance the professionalism and profitability of its members through effective representation in industry and government affairs, education and training and by identifying and satisfying the needs of the travelling public.
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